Remote Onboarding And Training Best Practices For New Employees

Technology is advancing at a rapid rate and it is up to the organization to catch up with it. Digital Adoption Platforms help organizations and their employees adopt technology much faster and stay ahead of the curve. Traditional classroom-style training will not be effective for a remote workforce.

  • Checklists can help ensure that everything is done during the onboarding process.
  • You can also select someone who has a similar personality to your new hire, or you feel they’ll get along well with, to help make navigating their first few weeks easier.
  • The kit can include items like a corporate t-shirt or hoodie, stationery supplies, and tech accessories.
  • We spent a lot of time on Zoom learning about the company’s history, our industry, the competition in our market, and our customers’ ‘hero’ stories to truly understand our position and product offering.
  • You’ll get any questions or kinks out of the way, help them practice using the software, and gradually ease them into taking on real work.

Onboarding new hires is one of the trickier aspects HR teams must face when using a work-from-home model. Bennett is a recent graduate of the University of Minnesota with a degree in Technical Writing & Communication. He has experience creating content in a variety of industries, and is working with Dashe as a content writer and operations coordinator. His knowledge of the L&D field and understanding of company processes inform his writing and ensure content is concise and accurate. With a background in Business Law, Bennett understands various issues companies may face and how they can best be solved.

How A Dap Plays A Vital Role In Onboarding In The Post Pandemic World

Doing this during your onboarding process means they can start forming a close bond right away. What’s more, hybrid work models potentially allow employees to have more time for family, friends, and hobbies, said Bryan. Integration – helping the new employee become part of the company culture and team. After the first few days, it’s important to continue providing support and guidance to the new hire.

A recent survey conducted on over 2000 remotely working Americans revealed that 7 out of 10 employees still feel isolated in a virtual work environment. In fact, only a meager 4% of new employees feel that remote onboarding is satisfactory, while others have no clue how to stay connected with their colleagues. Just like offline onboarding, the aim of virtual onboarding is to give employees a well-rounded view of your company’s culture, processes, and policies and help them embark on the new journey with confidence. Society for Human Resource Management suggests that new employees who attend an orientation are as much as 69% more likely to stay with the company for three years.

Get The Latest Resources From Synchr Right In Your Inbox

Use that time to make sure your new hire has a seamless remote experience. The data show that 37% of businesses say work/life imbalance is likely to cause employees to leave their company. Roddy suggests that businesses benefit when they use onboarding to make sure employees have healthy work habits. “Successful employees have healthy work habits, so companies should emphasize appropriate work-life balance when onboarding new employees,” he adds. The Manifest’s research reveals that only 3% of companies expect more than one-third of their workforce to leave the company in the next year. “This suggests that standardized onboarding ensures teammates of different experience levels work together effectively and reduces turnover,” says Roddy. Remote onboarding is the essential first step to strong work-from-home employee relations and retention.

Best Remote Onboarding Practices to Adopt

Providing value & keeping them motivated will eventually build your employee engagement level. We are talking about creating a learning environment for your new hires which helps them to advance both in career and personal life. You can even identify champions across multiple teams to touch base with new hires, just to make sure your culture does not support working in silos. It is not necessarily the manager who needs to do frequent meetings & build the relationship. Provide different aspects of learning experience, give multiple choices of learning & training, motivate all types of learners, concentrate more on slow runners.

Q: How Would You Onboard A Remote Employee?

The new hires should be familiar with the company’s mission, values, and goals from the very beginning. One of the most important aspects of employee onboarding is the role of the manager.

Best Remote Onboarding Practices to Adopt

While the physical onboarding checklist used to be simple, with an online business, it is not possible to ask employees to visit your office to fill a mere form. We have a client who provides their new hires with their favorite breakfast cereal on their first day and celebrates with an in-office happy hour at the end of the day, with the new hire’s favorite adult beverage. It would be easy to not continue these traditions, but they are a key part of the company culture of the organization. Lighten your load by encouraging new hires to drive their own onboarding process. The easiest way to do this is by creating a “getting started” checklist for them to work off of.

Best Practices For Your New Virtual Onboarding Process

Our team has found that Whatfix is not just a training solution; it’s an engagement solution. We want to continue using our DAP to drive internal cultural change and find creative methods to keep us connected. Whatfix is constantly innovating and releasing new applications internally to ensure that despite our massive growth we retain a highly productive and connected global workforce. Essential Paperwork – To avoid the first day of extensive paperwork, share all essential documents beforehand and request that the new hire submit all required personal information such as bank details beforehand. Ask them to create their account profile in the company portals such as ADP or SuccessFactors.

Apply the practices explained above in your onboarding process and you will be able to get new employees to easily catch up. As the role of new hires gets complex with more responsibilities coming their way, they remote onboarding best practices will be able to easily adapt to the changes. As productivity is one of the major remote onboarding challenges, a structured onboarding program with goals and expectations clearly laid out can be a huge help.

What Are The Top Onboarding Activities That I Need For Remote Employees?

Unlike paper-based onboarding, virtual onboarding captures information in a more reliable, simplified manner. We’re so serious about security that the Click Boarding Platform stores sensitive employee data in a SOC 2 Type 2-compliant cloud-based repository for convenient access and complete peace of mind. Regardless of your position within the HR ecosystem, chances are you’re familiar with the best practices for delivering great employee onboarding within an office setting.

  • Along with sending swag, we also recommend that you put together an agenda in your welcome packet that contains a schedule of how your new hire’s onboarding and first two weeks will go.
  • The buddy system ensures that new employees always have someone to guide them every time they get stuck at work or simply need a friend to lean on.
  • And so, HR are now having to rethink the traditional onboarding experience in order to create engaging, personal and positive onboarding experiences remotely.
  • With these fun activities, new hires are likely to feel at ease and build strong connections with people across teams.

Filo is an excellent source for virtual onboarding feedback, and a valuable ally to help provide a memorable, engaging, and informative onboarding process for your new hires. One thing we have embraced from the past year is the technology that allows employers to offer online application processes, video interviewing, and virtual onboarding that enable fast, effective hiring. Virtual recruiting has allowed employers to move in-person processes online, like pre-employment testing, new hire and I-9 paperwork. Usually, hiring managers onboard a group of new employees at a time in a bid to be more efficient with the virtual onboarding experience. Throughout the onboarding process, the new employees will rely on each other for help and support as they adjust to the company culture. Creating a buddy system between the new employees allows them to feel more comfortable exploring the company’s work system. During this time, you may find the need to onboard new remote employees or provide your existing team members with additional virtual training.

Q: What Is The Onboarding Process For A New Remote Employee?

We brainstormed how to use our software to scale onboarding and even realized we could also use it to strengthen our remote company culture. Here’s what we advise for each of those steps to abide by remote onboarding and training best practices. The IT SPOC can take a session on password management, device security, and other tools your company uses. Department heads can take sessions on the long-term and short-term goals new hires are expected to accomplish in the process the team follows to complete tasks and get approvals.

Best Remote Onboarding Practices to Adopt

But If you’re stumped for the best way to transition these to remote onboarding best practices, Click Boarding is here to help. Beyond offering the kind of flexible work arrangements that employees clearly crave, building a hybrid workforce comes with other benefits as well. Organizations can’t anticipate every possible scenario, said Tuffy, and no matter how much you prepare, surprises will inevitably crop up. Policies might address the following questions and topics, among others. “We’re all having to find ways to make this work because it’s not going back the way it was,” Bryan said. At the start of COVID-19 pandemic, organizations rushed to set up emergency remote and hybrid work arrangements.

Remote employees won’t be able to absorb on-site team vibes, but you can still let them know they’re one of you. If you provide the equipment, then make sure your shipping and verification processes are water-tight and well-documented. Their email address, along with access details for your company’s email service. Eventually, new employees might just be able to find their questions in this handy resource. Invite anyone who participated in the interview process to send the new employee an email or note explaining why they’re excited to have them on the team. Policy documentation, if not included in handbookThis should include an employee-facing copy of your official remote work policy.


Because of this massive scale, we knew we needed to systematically drive initiatives to ensure we retained our high-quality employee onboarding experience across all geographic regions. Remote onboarding is an ongoing process and doesn’t end after the first week of your new hires’ start date. To ensure their success in their new environment, you should look for ways to offer ongoing training & support with alonger employee onboardingperiod. Gone are the days when companies used to onboard employees by asking them to fill out a physical form.

Each group can be assigned a leader to support them through the process. Recommendations and reviews about your company can be more impactful than you think. A bad experience can provoke dissatisfied employees to leave bad reviews, tarnishing your brand. This could cost the company good talent, who might come across these reviews. SnackNation is a healthy office snack delivery service that makes healthy snacking fun, life more productive, and workplaces awesome. We provide a monthly, curated selection of healthy snacks from the hottest, most innovative natural food brands in the industry, giving our members a hassle-free experience and delivering joy to their offices.

Along with that, the HR person in charge of onboarding must be present the entire time to go over the processes and answer any questions the new employee may have. When you give people your time and invest in them, even if it is virtual, will leave them feeling excited to work for your company. Remote employee onboarding is an employee onboarding process that takes place online due to the remote working conditions of a certain company, mandatory or optional. Many different strategies are adopted by companies to make sure their remote onboarding is a success, while some of the practices that need to be avoided are still trying to be used. Virtual onboarding may be a new experience for some businesses, and navigating this world with minimal expertise can be an incredibly stressful task. In a new employee’s first significant exposure to their workplace, success is crucial to ensure that your workers are endeared by and trust your brand, mission, and values. Filo is a trustworthy partner to undertake the virtual onboarding process.

Author avatar
Daniela González
Usamos cookies para brindarte la mejor experiencia.